Privacy notice

Who we are

Winmo is based in Dublin, Ireland. Winmo gives buyers an AI agent that answers their questions after a sales call. For anything about your data, email sergei@winmo.ai.

What we collect on this website

• If you ask to be set up. Your name, company, role and work email, from the form on the pricing section. We use them only to contact you about Winmo.
• If you talk to our agent. The questions you ask and the answers you get, so the conversation is still there when you come back and so our team can follow up on anything the agent could not answer. Your name or email only if you choose to give them.
• If you tap or scan one of our tags. We count the visit. We do not keep your IP address or any details of your device.

If a company sent you a Winmo link

When a seller sends you a link to their agent, that conversation belongs to your dealings with them. The seller decides how it is used, and Winmo handles it on their behalf. The seller sees the questions asked on their link so they can follow up. You are never asked to sign up, and anyone you forward the link to gets their own private conversation.

Cookies

• The chat sets essential cookies so the same person keeps the same conversation in their browser.
• A tag link sets one cookie holding a random number, so repeat taps from one phone are not counted as different people.
• There are no advertising cookies and no tracking across other sites.
• Visits to this website and its chat are counted without cookies. To count each visitor once a day, your address and browser are turned into an anonymous code that changes every day and cannot be turned back. The address itself is not kept.

Where it is kept

On servers in Germany, in the EU. Backups are made every night, encrypted, and stored off-site in Western Europe. Everything travels over an encrypted connection.

Network protection

Our website and chat sit behind Cloudflare, a network security provider. Requests pass through Cloudflare on their way to our servers, so that attacks and junk traffic can be filtered out before they arrive. Cloudflare is a US company that operates worldwide. Conversations and documents are kept on our servers in Germany, as described above.

AI and your data

Answers are generated by established AI model providers under their commercial terms. The text needed to answer a question is sent to the provider to produce the answer. Winmo never uses your data to train AI models. The list of providers we use is available on request.

How long we keep it

For as long as it is needed for the purpose it was given, and no longer once you ask us to delete it. Deleted data also leaves our backups as they roll off on their schedule.

Your choices

You can ask for a copy of what we hold about you, for it to be corrected, or for it to be deleted, at any time. Email sergei@winmo.ai. If you are not happy with how we handle a request, you can complain to the Data Protection Commission in Ireland.